qris189 Casino & Sportsbook Data Care

This page describes what we collect when you use e-wallet189 and how we keep that data protected. We at mobile banking189 take your privacy seriously—we encrypt your information, limit access to authorized staff only, and never sell your data to third parties. Our commitment is to be transparent about what we collect, why we collect it, and how long we retain it.

When you open an account with local payment189, we collect personal information (name, address, email, phone) for identity verification and compliance purposes. We also collect transaction data (deposits, withdrawals, game activity) to maintain your account history and detect fraud. Our servers may be located outside your jurisdiction, but we apply the same security standards regardless of location. We process payments through online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and major bank transfers, and we share only the minimum data necessary with each payment provider.

We encourage you to read this policy carefully and contact our support team if you have questions about how we handle your data or what rights you have under applicable law.

What We Collect at qris189

We collect identity documents (national ID or passport) and proof of address (utility bill or bank statement) as part of our Know-Your-Customer verification process. We store these documents securely and do not share them with third parties except where required by law or to prevent fraud.

We collect transaction data automatically: every deposit, withdrawal, and game activity is logged in your account. This includes the date, time, amount, payment method, and outcome. We use this data to maintain your account history, process your requests, and detect suspicious activity.

We collect technical data when you access mobile banking189: your IP address, browser type, device type, and pages visited. We use this data to improve our platform, diagnose technical issues, and detect unauthorized access attempts. We do not use this data to identify you personally unless we suspect fraud or security violations.

Personal data

Name, date of birth, address, email, phone — collected during registration and used for identity verification.

Identity documents

National ID or passport, proof of address — collected for KYC compliance and stored securely.

Transaction data

Deposits, withdrawals, game activity — logged automatically and retained for account history and compliance.

Technical data

IP address, browser type, device type — collected to improve platform security and performance.

How We Use Your Data

We at local payment189 use your data for specific, legitimate purposes. We use your personal information to verify your identity, process your deposits and withdrawals, and maintain your account. We use your transaction data to generate your account history, settle disputes, and comply with financial regulations. We use your technical data to detect fraud, prevent unauthorized access, and improve our platform's performance.

We do not use your data for marketing purposes unless you explicitly opt in. We do not sell your data to advertisers or data brokers. We share your data only with payment providers (to process transactions), regulatory authorities (to comply with law), and our own support team (to assist you).

We may use aggregated, anonymized data (data that cannot identify you personally) to analyze trends, improve our services, and report to regulators. For example, we may report that we processed a certain number of transactions in Jakarta or Surabaya during a specific period, but we never report individual user data without consent.

Our online payment189 Data Retention Policy

We at e-wallet189 retain your personal information for as long as your account is active. If you close your account, we retain your data for a minimum of five years to comply with financial regulations and to resolve any disputes that may arise. After five years, we delete or anonymize your data unless applicable law requires us to retain it longer.

We retain transaction data indefinitely so you can access your complete account history at any time. We retain identity documents for the duration of your account plus five years. We retain technical data (IP addresses, browser logs) for a maximum of 90 days unless we detect suspicious activity, in which case we may retain it longer for investigation purposes.

At mobile banking189, we encrypt all data in transit and at rest, we limit access to authorized staff only, and we conduct regular security audits to ensure your information remains protected.

Third-Party Processors and Data Sharing

Our hosting provider stores our servers and databases. Our servers may be located outside your jurisdiction, but we apply the same encryption and security standards regardless of location. We have a data processing agreement with our hosting provider that restricts how they can use your data.

We may share your data with regulatory authorities, law enforcement, or courts if required by law or if we believe it is necessary to prevent fraud or protect our platform. We will notify you of such requests unless we are legally prohibited from doing so.

We do not share your data with third parties for marketing, advertising, or any other purpose without your explicit consent. If you receive marketing communications claiming to be from local payment189, they are not from us—please report them to our support team.

Your Rights Regarding online payment189 Data

We at e-wallet189 recognize your rights under applicable data protection laws. You have the right to access your data: you can request a copy of all personal information we hold about you by contacting our support team. We will provide this information within 30 days in a readable format.

You have the right to correct your data: if your personal information is inaccurate or incomplete, you can update it through your account settings or by contacting our support team. We will correct the information and notify any third parties who received it.

You have the right to object to processing: if you believe we are processing your data unlawfully or for purposes you do not consent to, you can lodge a complaint with our support team or with the relevant data protection authority in your jurisdiction.

• 1
  Request your dataAccess

  Contact our support team to request a copy of all personal information we hold about you at mobile banking189.

• 2
  Update your informationCorrection

  Use your account settings to update your name, address, email, or phone number at any time.

• 3
  Close your accountDeletion

  Request account closure and data deletion through our support team; we will process this within 30 days.

Cookies and Tracking

We at local payment189 use cookies to improve your experience on our platform. Cookies are small files stored on your device that help us remember your preferences, keep you logged in, and analyze how you use our site. We use two types of cookies: essential cookies (required for the platform to function) and analytics cookies (used to understand user behavior).

You can control cookies through your browser settings. If you disable essential cookies, you may not be able to access online payment189. If you disable analytics cookies, we will not collect data about how you use our platform, but the platform will still function normally.

We do not use tracking pixels, beacons, or other technologies to track you across other websites. We do not share cookie data with third parties for advertising purposes.

Contact Us About Privacy

If you have questions about our privacy practices, want to exercise your rights, or believe we have violated your privacy, contact our support team through the in-app chat, email, or our FAQ page. We will respond to all privacy inquiries within 14 days.

If you are not satisfied with our response, you may lodge a complaint with the relevant data protection authority in your jurisdiction. We are committed to resolving privacy concerns and working with regulators to ensure compliance with applicable law across all jurisdictions where we operate, including Jakarta, Surabaya, Bandung, Medan, and Semarang.

We update this privacy policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by email or by displaying a prominent notice on our platform. Your continued use of e-wallet189 after the notice means you accept the updated policy.